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Store Policies

Shipping Charges

For standard delivery within the 48 continental United States, we use UPS Ground. Sales to Alaska and Hawaii are shipped via UPS 2nd Day Air only. Please email us first for a shipping quotation or use our handy Shipping Cost Estimator.

Or use our handy online shipping charge estimator by clicking here.

International Orders

Timex and Polar heart rate monitors cannot be shipped internationally.

International sales are shipped via United Parcel Service International Express, where available. Please email us first for a shipping quotation or use our handy Shipping Cost Estimator.

Note: For international sales, defective items must be returned to our company at the customer's expense.

Additional Notes for International Orders:

  • Shipping charges are non-refundable for international orders
  • The customer is responsible for any customs, brokerage, duties or taxes levied on international sales

Sales Tax

Sales tax is charged for our New York customers at a rate of 8.375%.


Most orders received by noon e.s.t. are processed and shipped within 24 hours (Monday through Friday)


  • All return claims must be made within 30 days of the shipping date

  • Items returned must be received in salable condition with all  manuals, parts, accessories and paperwork intact.

  • All returns not exchanged for another item are subject to a 10% restocking fee

  • Defective items will be replaced without charge

  • For all breast pumps: due to their personal nature breast pumps can NOT be returned unless they are unopened and the seal has not been broken. Defective breast pumps are warranted by the manufacturers and should be returned to them for repair or replacement. 

  • Shipping charges are not refundable.

Contact Information

A HealthCheck Systems, Inc. Company
4802 Glenwood Rd.
Brooklyn, NY  11234

Phone: (718) 339-6212, order toll-free 888-337-4684
FAX:    (718) 336-5570
EMail:  sales@heartratemonitor.bz


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